Customer Service Representative Resume


Top Keywords for resume of a Customer Service Representative

  • Analyze
  • Client Relations
  • Communication Skills
  • Computer Literate
  • Customer Relations
  • Detail Oriented
  • Call Center
  • Independence

Sample Resume for Customer Service Representative


Your Name
B 2, OHIO,
Contact Details: 
Phone: (513) 555-1122

Customer Service Representative
Highly Reliable Self-Starter with Excellent Phone Skills
Computer Literate... Well Organized... Attention to Detailg


Five years’ experience in customer service including order entry, client relations, and general office support. Professional in work habits and appearance. Reliable with a verifiable record of punctuality and low absenteeism. 

Core Strengths
  • Client Relations
  • Communication Skills
  • Detail Oriented
  • Organizational Abilities
  • General Office
  • Computer Literate
  • Problem Solving
  • Word Processing

Professional Experience

Customer Service Representative
Provide customer service to insurance policy holders on phone and in person. Document conversations using Microsoft Word; maintain accurate and detailed files. Research and resolve various problems involving billing, benefits, and reimbursement issues. Assist in general office procedures as requested.

  • Received numerous awards for Top Customer Service Representative.
  • Reorganized filing system enabling staff to more easily retrieve information.
  • Recognized by management for positive attitude and willingness to go beyond the requirements of the job.
Michigan State University, East Lansing, Michigan


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